ONLINE PSYCHOLOGICAL COUNSELING

Psychological Counseling and Confidentiality: Law or Contract

ONLINE PSYCHOLOGICAL COUNSELING By Aris Haegermann 2 min read September 2026

A person’s qualifications determine whether they are bound by confidentiality. The term “counseling” is of secondary importance. The legal duty of confidentiality under Section 203 of the Criminal Code (StGB) depends on the professional group: It applies to licensed psychotherapists (a healing profession with state-regulated training), to professional psychologists with state-recognized degrees, to state-recognized social workers and social educators, and to certain counselors at a recognized counseling center. Anyone who does not belong to one of these groups promises confidentiality by contract.

The Right to Refuse to Testify in Criminal Proceedings

In criminal proceedings, there is a third level: the right to refuse to testify under Section 53 of the Code of Criminal Procedure (StPO). Psychotherapists are entitled to this right; a degree in psychology alone does not confer it. Different rules apply in other types of court proceedings.

Counseling Is Part of the Profession

Licensed psychotherapists bring their duty of confidentiality into counseling, because counseling is part of their profession: “In addition to psychotherapy, the profession of psychotherapists also includes counseling, prevention, and rehabilitation,” states the Psychotherapists Act (PsychThG). The duty of confidentiality therefore applies even when no treatment is taking place. Almost everywhere, the market advertises confidentiality. The question that matters is what it is based on. My own confidentiality is based on exactly that: I offer counseling under a legal duty of confidentiality.

If you are interested in online psychological counseling, you can find out more here. View my services Close

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Initial Consultation

50 minutes

We’ll focus on what’s on your mind right now and discuss what might help you move forward.

€150
Book 50 minutes

In-Depth Initial Consultation

90 minutes

Time to describe your situation calmly and work on what is especially important to you.

€270
Book 90 minutes

All prices are final. No VAT will be charged.

Packages

For further sessions, if you’d like to continue after the initial consultation. View prices Close

Single Session

1 × 50 minutes

Another look at a current concern. Or a session from time to time.

€150per session
Book a session

Five Sessions

5 × 50 minutes

Explore a topic in depth, draw on everyday experiences, and work together to determine what helps you.

€700€140 per session
Book a package

Ten Sessions

10 × 50 minutes

Regular support over an extended period of your life, with room for new developments.

€1,300€130 per session
Book a package

The packages consist only of 50-minute sessions. The initial consultation is booked and billed separately. If this arrangement doesn’t work out for you, I’ll refund you the amount for the remaining package sessions.

Good to Know

The process, preparation, and costs of your counseling. Learn More Close

What does “initial consultation” mean?

The initial consultation is a 50- or 90-minute counseling session for which a fee is charged. We’ll get to know each other and begin working on your concerns right away. Afterward, you can decide whether you’d like to schedule additional sessions.

Do I need to book a package afterward?

You can leave it at a single session or book additional appointments individually. A package is another option if you’ve decided to have multiple sessions.

How do I prepare?

You don’t need to write anything out in detail. If you’d like, you can jot down what’s on your mind and what you hope to get out of the session. For the video call, you’ll need a quiet place, a stable internet connection, and a camera and microphone.

What does the counseling agreement cover?

Before your first paid session, you will receive information regarding services, fees, payment, canceling appointments, and confidentiality. The agreement also explains how personal data is handled and how the relationship is terminated.

Does health insurance cover the costs?

This counseling service is available to self-pay clients. I do not bill health insurance for this service.