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Online Psychological Counseling: When You Need to Clear Your Head

The question is rarely whether something is serious enough. It’s usually about where to go with it. Here, you’ll speak with a licensed psychotherapist—no waiting list and no diagnosis required.

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Aris Hägermann, licensed psychotherapist specializing in online psychological counseling
Aris HägermannPsychological Psychotherapist

Whoever is sitting on the other end

My name is Aris Hägermann, and I am a licensed psychological psychotherapist. I have been working in my own practice since 2016, and before that, I spent about four years working in psychosomatic clinics with several hundred patients. In my counseling practice, my approach is shaped by psychodynamic psychotherapy and Gestalt therapy. When past wounds continue to have an impact, I use a trauma-informed approach.

Since early 2024, I've been traveling a lot and councel exclusively online; this means you'll need to adjust to different time zones from time to time.

Anyone writing from abroad doesn't need to explain to me what it's like to feel at home in two worlds and yet not fully belong to either of them.

I've been seeing my own therapist online for some time now, and I find it enriching. During the pandemic, I saw from my own patients whether this format can still work even when things get difficult.

The result is described elsewhere: whether online psychotherapy is a good idea.

Reasons Why People Seek Online Psychological Counseling

  • a burden that is currently overshadowing everything else
  • a decision that no one can make for you
  • Exhaustion that even a vacation can no longer relieve
  • Conflicts in a relationship, within the family, or at work
  • A breakup, a loss, or a major career change
  • the feeling of running alongside your own life
  • the struggle of constantly switching between two worlds while living abroad
  • Concern for a loved one who won't accept help
  • Patterns you've long since figured out, yet still find yourself repeating
  • Guidance Before You Decide to Undergo Psychotherapy

Hardly anyone speaks up at the first sign of a problem. Usually, the following phrase comes first: „I should be able to handle this on my own.“ People looking for online psychological counseling have often been trying to find it for a long time. Here’s where the line between counseling and treatment lies: The Difference Between Psychological Counseling and Psychotherapy.

How a Consultation Works

A single session lasts 50 minutes; a comprehensive session lasts 100 minutes. We meet in a secure virtual consultation room via an encrypted and certified European video platform. You can choose to keep your camera on or off, and you decide this anew from session to session.

If video isn't right for you, the consultation can take place over the phone. Some people feel more comfortable talking when they can look out the window. It doesn't take much: a stable connection and a place where you won't be disturbed.

The following applies to every consultation: legal duty of confidentiality, not just a pseudonym in a chat window. No diagnosis will be recorded in your medical file, and no report will be sent to your health insurance provider. You decide how many counseling sessions you’ll have—not an assessor.

This service is psychological counseling, not psychotherapy. It is not intended to diagnose, treat, or cure any medical condition.

Time to Address Your Concern

Psychological
Online Counseling

Your First Consultation

Initial Consultation

50 minutes

We'll focus on what's on your mind right now, take a look at your situation together, and discuss what might help you moving forward.

  • Let's work together to sort out your current issue
  • Incorporating a psychological perspective
  • Summarizing the Key Points at the End

150 €

Can be booked individually. You can decide on additional sessions afterward.

More Time to Get Started

In-Depth Initial Consultation

90 minutes

It's time to calmly describe your situation, consider the bigger picture, and work on what matters most to you.

  • Understanding Their Situation and Key Background Information
  • Finding a Common Focus Together
  • Discuss initial prospects and next steps

270 €

Can be booked individually. You can decide on additional sessions afterward.

Further Discussions

After the initial consultation

One-on-one meeting

1 × 50 minutes

A closer look at a current issue. Or a conversation from time to time, if you’d like some support.

150 €

per call

Five Conversations

5 × 50 minutes

Explore a topic in depth, draw on everyday experiences, and work together to determine what works best for you.

700 €

140 € per session

Ten Conversations

10 × 50 minutes

Regular support over an extended period of your life, with room for your personal concerns and new developments.

1.300 €

130 € per session

All prices are final. No sales tax will be charged.

If this arrangement doesn't work out for you, I'll refund you the amount for the remaining package sessions.

Good to KnowThe Process, Preparation, and Costs of Your Consultation.Learn MoreClose

What does „initial consultation“ mean?

The initial consultation is a 50- or 90-minute counseling session for which a fee is charged. We’ll get to know each other and begin working on your concerns right away. Afterward, you can decide whether you’d like to schedule additional sessions.

Do I need to book a package afterward?

You can choose to have just one session or book additional sessions individually. A package is another option if you've decided to have multiple sessions. It begins after the initial session, which is billed separately.

How do I prepare?

You don't need to write anything out in detail. If you'd like, you can jot down what's on your mind and what you hope to get out of the conversation. For the video call, you'll need a quiet place, a stable internet connection, and a camera and microphone.

What does the counseling agreement cover?

Before your first paid session, you will receive information regarding services, fees, payment, canceling appointments, and confidentiality. The agreement also explains how personal data is handled and how the relationship is terminated. You will decide on additional sessions and packages separately.

Does health insurance cover the costs?

This counseling service is available to self-paying clients. I do not bill health insurance for this service.

Client Testimonials

Other Opinions

H. Y. „I really appreciated his experience and down-to-earth attitude.“

„Mr. Hägermann provided me with excellent guidance during an important phase of my life. I truly appreciated his experience and down-to-earth approach! I would recommend that everyone work on their own issues at regular intervals. There are always some. I searched for a long time before I found the right therapist for my needs and expectations. Thank you so much for the excellent support! An appointment was available very quickly. Great!“

Birgit „From the very beginning, I felt that I was taken seriously and in good hands.“

„The therapy really helped me understand myself better and develop new perspectives. I especially appreciated Mr. Hägermann’s respectful, calm manner and his professional guidance. From the very beginning, I felt taken seriously and in good hands. His empathetic manner and clear, helpful guidance were a great support to me and have continued to benefit me in the long term. Thank you very much for that.“

Frequently Asked Questions

How does a video session work?

My online psychological counseling sessions take place via an encrypted, certified European video platform. You can sit wherever you feel comfortable, and we’ll talk just as we would in an in-person session at my office.

The difference: no commute, no one in the waiting room, and you decide for yourself how much time to set aside for the consultation in your daily routine.

How much does it cost?

The three counseling packages are listed further up on this page, along with their prices and the number of sessions included. There is no membership or subscription; you pay only for what you’ve booked.

Here's what other providers charge for a consultation and why there are differences: How Much Does Psychological Counseling Cost?.

What is the difference between this and psychotherapy?

Online psychological counseling is not a form of psychotherapy covered by insurance guidelines and is not covered by public health insurance. Conversely, this means: no application, no diagnosis in your medical record, and no waiting period for an appointment. Anyone who needs long-term, diagnostically based treatment generally requires a provider licensed by public health insurance.

I am a licensed practitioner, but I still offer counseling through my online practice because it’s the most direct way to address many issues. This is explained in detail in my article on Distinguishing Between Counseling and Psychotherapy.

How do I make an appointment?

Send me an email or use the contact form. I usually get back to you within 24 hours, and the initial consultation typically takes place within a few days. There is no questionnaire or intake form to fill out beforehand.

We'll talk, and then you can decide whether you'd like to schedule a consultation.

Information on Acute Crises in Germany

In acute crises, in cases of self-harm, or when close psychiatric care is needed, online counseling is not sufficient. In such cases, please contact the emergency hotline. 112, the on-call medical service at 116 117 or to a clinic near you.